In this article, we introduced you to OPesa digital loan app and promised you to take you through the steps on how OPesa app works.
OPesa loan app works by collecting data from your phone in the following ways.
1. Through the questionnaires, you fill up when applying for your first loan. The data collected include Your personal name, Date of birth, National ID, mobile phone number and other biodata.
2. Through app usages such as asking for clarification, participating in competitions and any other promotional activities offered within the app.
This data is then used by the loan provider to determine your credit score and hence the loan limit in addition to identifying you and your financial capabilities.
Similarly, the data collected may also be used for loan collection and reporting to CRB Kenya just in case you default on your loan.
How to download and install OPesa loan app
-Open Google Play or click here to go to play store directly.
-Search, download and install OPesa app.
-Open your loan app and register using your Safaricom number.
-Fill in the form provided by answering a few personal questions and your good to go.
How to contact OPesa
If you wish to contact Opesa, you may do so in one of the following ways:
1. Directly in the app via the contact us section.
2. On their active social media platforms such as Facebook.
3. You can also contact them directly their landline phone on +254-207650999.
4. Lastly, via Whatsapp on +254758706946.
OPesa customer care representatives can also be reached via email on help@o-pesa.com or on Google Play store via the app review section.
If you have any question, comment or anything else arising from this particular article, please reach our editor on Whatsapp number, 0720 826 794, and he will be more than glad to assist.
